Units have a multidisciplinary team to serve the affected population in reduced days and hours
After the temporary suspension of face-to-face service due to the Covid-19 pandemic, some units of the Renova Foundation’s Information and Service Centers (ISC) are resuming their activities on reduced days and hours and with a maximum occupancy limit.
The ISCs are located in 13 municipalities in Minas Gerais and Espírito Santo and currently have a reduced multidisciplinary team to answer and answer questions from those affected by the collapse of the Fundão (MG) dam. Those affected who are unable to attend the units in person can contact the Renova Foundation by calling 0800 031 2303.
The Renova Foundation established a series of actions during the pandemic, aiming to protect employees, partners and affected communities from the evolution and impacts of the coronavirus. Check the addresses, new hours and days of operation of the Information and Service Centers below:
| Information and Service Center | Status | Opening Hours | Maximum capacity |
| Mariana (Bom Jesus St, 196/A, Downtown) | Open | Monday to Friday, from 8 am to 12 pm and from 1 pm to 4 pm | 19 people simultaneously. In the waiting room, the maximum limit is 8 people. |
| Barra Longa – Matias Barbosa St, 14, Downtown | Open two days a week | Monday and Tuesday, from 8 am to 12 pm and from 1 pm to 5 pm
| 8 people simultaneously. In the waiting room, the maximum limit is 3 people. |
| Santa Cruz do Escalvado – Maranhão St, 06, Novo Soberbo | Open two days a week | Monday and Tuesday, from 8 am to 12 pm and from 1 pm to 5 pm | 14 people simultaneously. In the waiting room, the maximum limit is 2 people. |
| Belo Oriente – Cachoeira Escura (Monteiro Lobato St, 557, Alex Muller) | Open | Monday to Friday, from 8:30 am to 12:30 pm | 9 people simultaneously. |
| Naque (Dorcelino St, 474, Downtown) | Open | Monday to Friday, from 8:30 am to 12:30 pm | 9 people simultaneously. |
| Periquito – Pedra Corrida (av. Francisco Silveira Filho, 287, House A) | Open | Monday to Friday, from 8:30 am to 12:30 pm | 9 people simultaneously. |
| Governador Valadares (Treze de Maio St, 971, São Paulo) | Open | Monday to Friday, from 8:30 am to 4 pm | 11 people simultaneously. |
| Tumiritinga (Tiradentes Square, 91, Downtown) | To be determined | Monday to Friday, 8am to 5pm | To be confirmed. |
| Resplendor (Antacildas Sérgio Ferreira St., 34, Store 02, Downtown) | Opens 12/1 | Monday to Friday, from 8:30 am to 12:30 pm | To be confirmed. |
| Aimores: (av. Doctor Américo Martins da Costa, 13, Store 3, Downtown) | Opens 12/1 | Monday to Friday, from 8:30 am to 12:30 pm | To be confirmed. |
| Baixo Guandu (av. April 10, 760, Downtown) | Open | Monday through Thursday, 8:30 am to 4 pm; Friday from 8:30 am to 1:00 pm | 18 people simultaneously. In the waiting room, the maximum limit is 11 people. |
| Colatina (av. Brazil, 216, Lace) | No opening plans for 2021 | ||
| Linhares (Av. Augusto Pestana, 1390, store 05, Downtown) | Open | Monday through Thursday, 8:30 am to 4 pm; Friday from 8:30 am to 1:00 pm | 14 people simultaneously. In the waiting room, the maximum limit is 6 people. |